Last updated: February 2020
At EC Writing Services, we are committed to respecting your privacy. We recognise the need for appropriate protection and management of any identifiable information shared with us.
- What information EC Writing Services may collect from you on any publicly available portions of www.ecwritingservices.com (hereinafter referred to as “the site” and any affiliate sites of EC Writing Services, along with collection from other interactions that are had with you.
- How EC Writing Services may use this information collected from you.
13 things you need to know about using this site … the rules:
- If you don’t agree with the terms and conditions, don’t use the site
- We will collect information to ID you
Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home, business, or other physical address, a phone number, and an email address.
EC Writing Services collects Personal Information from Site users and customers only when such information is voluntarily provided to us, including, without limitation, in connection with inquiries about our services through the “Contact Us” page, as part of signing up for our email subscriptions, or in the process of your business transactions with us.
- We do offer valuable and awesome information through email subs, which means we come into your inbox
EC Writing Services also offers a variety of email subscriptions where you can get information about online marketing strategy and processes. You can subscribe for such emails and you can manage your email preferences. If you become a customer of EC Writing Services, we will retain the right to email you regarding the Site or services we are providing to you.
- We will use your info to reply to your inquiries and anything else you say you need
EC Writing Services may retain and use Personal Information provided by you for several purposes, including facilitating and otherwise addressing your inquiry, request, subscriptions, or business transactions and relationship with EC Writing Services. For example, we may use your Personal Information in order to respond to your questions or requests for information about us. We may also use Personal Information to ensure compliance with our policies and applicable law.
- We might share your information
EC Writing Services may use other businesses to perform services relating to the services EC Writing Services is providing to you (such as maintaining the site, processing enquiries, product build and management). We may provide Personal Information to those organisations when that information is necessary for them to complete a requested transaction or otherwise perform their duties. EC Writing Services will take all reasonable steps to ensure these third-party providers are obligated to protect Personal Information on behalf of EC Writing Services.
- Rest assured, we won’t sell your details, unless…
EC Writing Services may not sell or share your Personal Information with any unaffiliated third parties for marketing purposes. In the event that EC Writing Services or all of its assets are acquired, all of the data collected by EC Writing Services through the Site and through other means and services provided by us, would be among the transferred assets.
EC Writing Services reserves the right to disclose such information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other visitors, or anyone else that could be harmed by such activities. EC Writing Services also reserves the right to disclose such information when we believe in good faith that the law requires it.
- We will collect non-personal information … this helps us give you a better experience
From time to time, EC Writing Services may collect general, non-personal, statistical information about the use of the Site, such as from what sites visitors are coming from when they visit our Site, when they first visited our Site, their IP address, how many visitors visit a specific page on the Site, how long they stay on that page and which hyperlinks, if any, they “click” on.
EC Writing Services may use the IP address to infer information about such visitor, including its company, city and state. We collect this information through the use of “cookies” and other tracking technologies.
This information is collected in order to determine which areas of the Site are most popular and to enhance the Site for visitors. EC Writing Services may group this information into aggregate visitor data in order to describe the use of the Site to our existing or potential business partners, sponsors, advertisers, or other third parties, or in response to a government request. However, please be assured that this aggregate data will in no way personally identify you or any other visitors to the Site.
- You can go at any time!
If your information changes or you no longer want to hear from us, you may correct, update, delete or deactivate it by emailing us at firstname.lastname@example.org
- You may be directed to other sites … don’t get angry, you might find out something cool!
- Don’t steal our info, images or anything else on this site … we have worked hard to build this business
Assume everything on this site is owned by EC Writing Services. We have trademarks and copyright information. You cannot take it, use it, borrow it, change it or do anything else with any piece of content on this site unless you have gained approval from the owner Elizabeth Campbell by emailing email@example.com
This website contains material which is owned by or licensed to us. This includes the content, images, look, feel, design, colours, logos, layout, appearance, trademarks and anything else you see before you.
You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party.
- We make security a high-level priority
The security of your Personal Information is important to EC Writing Services. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems where we store personal data. We restrict access to personal information to contractors and agents engaged by EC Writing Services, who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
- We have legal rights
We reserve the right to disclose your Personally Identifiable Information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served upon us.
Delivery of goods policy
Physical goods such as books or packages may be delivered by Australia Post and/or other reputable courier companies. Upon receipt of full payment, deliveries are processed promptly. Delivery may take between 2 and 14 days, depending on the delivery option chosen. We are not responsible for damaged or lost orders, you will resolve these issues with Australia Post or the courier company directly. EC Writing Services reserves the discretion as to if we will replace damage or lost items.
Digital products and services are delivered immediately. If you have technical issues, please contact EC Writing Services so we can help rectify the issue for you.
The delivery of workshops and parts of the Wow School membership takes place in person in various cities and towns around Australia and the world. You are required to be there in person for some elements of the workshops and Wow School if an online option is not offered or available.
Our refund policy is this:
Where a participant pays a deposit and withdraws from the course/membership (Wow School) : NO REFUND. The deposit is non-refundable to take into account the work, products and IP you will receive with in one day of signing up. This is done to keep momentum, make you accountable and to make sure you get the very best results from your membership and time with EC Writing Services and Wow School.
In a circumstance where EC Writing Services cancels a 2-day course (this doesn’t include changing a date or postponing): Participants will be moved to another date that suits. No refund.
Where a participant does the course/Wow School membership or any derivative of the course or membership after receiving all of the information and IP: NO REFUND. If payments are not made the matter will be put in the hands of a debt collector.
Disputes will be resolved in this manner:
If a dispute arises under this agreement, we agree to first try to resolve it between EC Writing Services and the participant in the first instance. Then the dispute resolution process if to introduce a mutually agreed-upon mediator in the following location: Brisbane, Australia. Any costs and fees other than legal fees associated with the mediation will be shared equally by each participant.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Brisbane, Australia. Judgment upon the award rendered by the arbitration may be entered in any court in Australia with jurisdiction to do so.