Content writing client terms and conditions
DEPOSIT: 50% of the complete project fee is due upon acceptance of the quotation, except if jobs are less than $1000 then 100% payment is required before work starts. Once the initial deposit is paid work will commence on the writing package. This deposit is non-refundable once work has commenced, even if the work is cancelled.
LATE FEES: Where EC Writing Services has not received the payment in full by the due date of any invoice, EC Writing Services will charge a 10 per cent late fee (per piece of content) for every week the invoice is outstanding. If the invoice is outstanding for more than 30 days from the due date, EC Writing Services reserves the right to hand the matter over to a debt collector.
PRIORITY WORK: A $495 fee (per piece of content) will be added to the total cost of the job for priority to “jump the queue” or have work complete within 12-24 hours. If work within this timeframe falls on a weekend or public holiday an $895 fee (per piece of content) will be added to the total cost.
DRAFTS: Please note clients receive two drafts (DRAFT1 and DRAFT2) then the final version is sent. If the client requires more changes to the content after the two revisions the charge is $150 per hour. The final invoice will be sent upon completion of the first draft. The final copy of the content will be sent once final payment has been made.
CHANGES: Changes to the content in the draft stages must be made within 14 days of the sent date, unless otherwise negotiated. If they are not made within this time, the service is null and void and the content is considered complete. Clients receive the content (drafts and final copy) via email or Google Drive if needed.
Please know, there will be a charge of $295 + GST to make changes after the job is complete. We will do everything we can get in touch with you and give you plenty of time to make your necessary changes, if you have any. It’s best to make any amendments and work with us while everything is fresh and we can dedicate the time to completing your content.
EXTERNAL PROOFREADING SERVICE: All content is externally proofread. Please note, while EC Writing Services proofs the copy throughout the writing process, the content will be more closely proofed at the end of the project once all client changes have been made.
CONTRACT/BRIEF CHANGES: Additions to the contract or changes to the original brief can be negotiated. A written quote will provided with a project rate determined by the work/re-work requested.
CONTENT WRITING: All content written by EC Writing Services remains the intellectual property of EC Writing Services until the account is paid in full. EC Writing Services takes no responsibility for content that is changed after final payment has been received. The content becomes the property of the client. EC Writing Services asks all clients to carefully check the content provided. EC Writing Services takes no responsibility if a client fails to do so in the checking and draft processes. All copies of the writing project are sent in Word format and clients are able to make changes as they wish after receiving the final copy.
EC Writing Services contractors, employees and other direct reports work virtually. Face-to-face meetings can be negotiated. Travelling time and meeting time will be charged at $150 per hour plus travel expenses such as flights and accommodation if required.